Zygon's Blog

A  note about my recent experience which made me think about Software design, User experience, apps and the users. Story also posted at Medium Was this meant to make my life easy!? Software in simple terms is meant to solve complex problems with simple solutions and eliminate manual processes. These days with the advent of mobile apps, our day-to-day life has become very convenient. Many of the manual work these days are being replaced with software or apps. For e.g., filling application forms, booking movie tickets, paying bills, online banking, booking doctor’s appointment etc. Here is an experience I had recently with a software trying to replace a job being done manually. Let me set the context by first stating about the manual job which I am talking about. My company started providing cab facility for all of us employees so that we can commute to and from office with ease. They have made a deal with a cab operating company. Every time we get off the cab, w...